We are grateful for each of our customers. Nothing is more exciting to us than to hear that our users appreciate our work.
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What appealed to me first and foremost about GoToBilling was the customer service reachout they took to guide us through product awareness, implementation, and follow up on any issues that may have surfaced.
My experience with GotoBilling has been extremely positive. Every step of the way, a 'subject matter expert' assisted in answering questions ranging from product functionality to technical questions relative to the applicable processor platform requirements.
I most like the ease of use and the ability to explain the various functions GoToBilling has to offer our potential and existing merchants.
Based on my experience with other similar products ,GTB's person-to-person accessibility and team approach to problem solving exceeded my expectations. As far as I'm concerned, you're setting the gold standard for others to measure up to.
Our merchants have appreciated the ease of set up and implementation, as well as staying with an issue until it is resolved to the satisfaction of both the merchant and the reseller.
Having discovered and set up a relationship with the GoToBilling team, I don't find a need to go anywhere else given of the array of products offered, the evolution of their product suite and outstanding customer support.
Our clients “LOVE” the ability to electronically remit payments to us both quickly and effortlessly. We have been using gotoBilling for about 3 years and have noticed a tremendous improvement in our overall collection activity and we attribute gotoBilling with the success in this area.
We highly recommend gotoBilling over traditional credit card processors and the customer service provided by everyone at Go To Billing is second to none.
From the customer database, multiple payment options stored for each customer, the import and export features, exporting sales data with notes and more. Merchants love it and the multiple log ins enable merchants of all sizes to comply with PCI-DSS security requirements and limit what their employees can see or not see.
gotoBilling is a great tool for merchants of all sizes!!
My experience with gotoBilling has been very good. Set up is easy. Boarding merchants is easy. Getting merchants set up is a breeze. The customer support is very good. The team is genuine, and it shows that they care about my success.
The thing that I like best about the gotoBilling payment gateway is the simplicity and ease of use for both me and the end user. It has everything you need without anything that you don’t need.
My clients are excited about this payment gateway. They have all said that it’s working great and that it’s very easy. It helps them to run their business better because of the ability to report to QuickBooks without having to spend a lot of money. They feel that it’s a great tool and they would recommend it to anybody.
I like working with a smaller company. The gotoBilling team has shown genuine interest in their resellers’ success. They ask good questions and are genuinely interested in my feedback and input. The personal touches have been great. I didn’t get any of this working with a bigger company.
Posted By: Matt Behnken
Manchester, NH
Prior to our introduction to Steve, Stacy and the gotoBilling team in 2009 we were supporting our clients with transaction processing platforms from two of the nation’s largest ACH and credit card processing companies. Each platform certainly had its strengths, but neither combined the best of class array of payment solutions all in one place, as does gotoBilling.
We have since converted all of our loyal clients to gotoBilling and their responses have been positive and overwhelming. Without exception their conclusions are that gotoBilling is extremely easy to use and their customers appreciate being able to choose from such an assortment of convenient payment options. I can honestly say that gotoBilling has created the most comprehensive, flexible and user friendly payment engine in the marketplace. It’s secure, reliable and innovative, with real-time reporting that’s detailed and invaluable to accountants, bookkeepers and auditors.
I’m obviously a fan! On behalf of my company and our very satisfied clients I can enthusiastically recommend gotoBilling to businesses large and small. You’ll discover too that there’s much more than just core processing solutions. Real-time online support, a nifty invoicing program, layaway app and built-in newsletter marketing program are only a few of the cool extras merchants have available to them with gotoBilling.
Posted By: Stuart Supman
President, Real Payment Solutions, Inc., Boca Raton, FL
www.realpaymentsolutions.com


